. 5 Excellent ReplacementPosted by Drlbg on 25th Jun 2019Purchased a replacement key for the Surface Pro 4 Keyboard.
It was easy and simple to replace. Key works fine; minor complaint was longer than expected delivery time. That being said, very pleased with the product and service. 5 KeysPosted by Paul Daneker on 14th Oct 2018The keys arrived quickly and fit perfect. They operate, look and feel exactly like the original.
Only wish they could make them bird resistant. 5 Excellent productPosted by Brad Aarnio on 24th Sep 2018Product fit perfectly, and was shipped in a appropriately small, but good quality package. All in all, 5 stars. Much better than spending $130 to buy a new keyboard because Microsoft won’t fix it themselves. 5 replacement Key Surface Pro 4Posted by [email protected] on 31st Jul 2018extremely easy to replace. Quick arrival time. 5 Key ReplacementPosted by John on 7th Jul 2018New components worked perfectly.
Took only a couple minutes to perform. How-to videos on site were helpful, but took longer to find the appropriate video than to do the job. 5 I needed a replacement 'U' key.Posted by Just what I needed on 1st May 2018I needed a replacement 'U' key and they sent it. It went right in and is working like a charm.
Thanks!. 5 Jose Araujo CorreiaPosted by Jose Araujo Correia on 25th Mar 2018Thanks, I wa very desperate with a broken key till I found you.,.
5 Awesome!!!!Posted by Juan Iturriaga on 1st Mar 2018Facing the prospect of having to buy a replacement keyboard for my Surface Pro 4 after a key went missing at TSA security check, I googled for a replacement key and ReplacementLaptopKeys.com came up top, placed the order, it arrived and voila, I'm back in business. Fast, easy, inexpensive, awesome.
HIGHLY recommend them to replace your missing keys. 5 Replacement Key 8Posted by Kirk Stowers on 17th Feb 2018The replacement 8 was fabulous.
Imagine how good the 9 will be!. 4 Surface Pro caps lock keyPosted by MJC on 9th Feb 2018Quality product - exactly as advertised. Instructional videos didn't work. Paper instructions included would be nice. 5 Great and fast servicePosted by Jean Francois Tremblay on 29th Jan 2018A+ product. 5 Surface keyPosted by Brian on 27th Jan 2018I broke a key on my surface tablet.
Surface Pro 6 Keyboard Backlight
I received the replacement quickly and it was a lot cheaper than getting a whole new keyboard. No problems using it after several weeks.
. Express yourself with Surface Pro Signature Type CoverChoose the color¹ that best expresses your style — Platinum, Cobalt Blue, and Burgundy — and coordinates perfectly with Surface Pen 2 and Surface Arc Mouse. 2. Express yourself with Surface Pro Signature Type CoverChoose the color¹ that best expresses your style — Platinum, Cobalt Blue, and Burgundy — and coordinates perfectly with Surface Pen 2 and Surface Arc Mouse. 2.
Express yourself with Surface Pro Signature Type CoverChoose the color¹ that best expresses your style — Platinum, Cobalt Blue, and Burgundy — and coordinates perfectly with Surface Pen 2 and Surface Arc Mouse. Submitted on 5/30/2018 Review title of BryanNice but may get dirty after long time useI absolutely love the feel of this keyboard. I have the Silver one and I have a keyboard cover on it so the keyboard won't get dirty, dust and is protected against spills and other stuff.
My only concern with it being silver is that the cloth material will get dirty around the wrist area and there's no way to clean it and when I'm finished with an electronic device I typically sell it on ebay and I want to be able to sell the tablet with the keyboard and say it's in like new condition. No matter what I do the wrist area is going to get dirty from the oils from my wrist/palm.
I really wished that they didn't make the keyboard out of cloth but it's a nice feeling when you're typing a long time or for a short time. I wished there was some kind of plastic cover for the wrist area so it will be kept clean. I don't think I have a choice but to buy another one if I'm ready to sell it but frankly, there's no reason to sell it. If you get the tablet get the keyboard as you will get more use. Submitted on 8/23/2018 Review title of Anthony SeanVery nice and necessary accessory for your Surface ProI have been very happy with my Surface Pro Type Cover so far. I have owned my Surface Pro and Surface Pro Type Cover for a little over a year now and both have been flawless.
There is a nice long key travel and good feedback from the key presses. Tying is fast and accurate. I also like the trackpad. It is small and with default settings a little over sensitive, but I adjusted quickly to the size and could tweak the sensitivity. I prefer mine at the minimum sensitivity. Cleaning the keyboard is easy. If a slightly dampened cloth and water don't do the trick, pick up a bottle of Sonax Upholstery and Alcantara cleaner as I did.
A little foam goes a long way and removes dirt and oil from the Alcantara surface. Microsoft Team responded on 6/20/2018Hi Carolin,This is not what we want to hear! We appreciate you bringing this up and letting us know your experience, both with your device and our customer services teams.
We’ve escalated this with our teams to try and prevent these issues in the future.It’s best when cleaning your Type Cover to make sure that you are getting to any stains/oils/etc within 30 minutes, so they do not set in. Additionally, swirling motions is best to ensure proper cleaning.
If we can be of any other help, please reach out to our team here (aka.ms/SurfaceCare-us) using the individual reference code, 037, and our team can help you out.Kindly,VictoriaSurface Customer Care. Submitted on 6/27/2017 Review title of KeithSo Far, Nothing but good things to sayI've been sitting here for the last hour catching up on various product reviews and I have to say I love this key board (oh and my new surface pro too!) just purchased the keyboard today and have had the surface since it's release date on June 15, 2017.
I was waiting to see what type of reviews it was getting and for the majority, I had heard nothing but good things. The reviews were right, this is a very capable keyboard.
I'm closer to the 'hunt and pecker' than I am to the 900 word a minute person but I can get 'er done and with what I wanted from this keyboard, again, I am extremely satisfied. I did get the opportunity to use the previous version as well and don't think that that would have been a disappointing purchase either but it basically boiled down to updates. New Pro, New Type Cover. I purchased it through the 'Surface Pro Essentials Bundle' offer since I was going to get all of those items anyway. The interface is very smooth (which I guess is why I can't shut up and stop!).
Restart your Surface: I know it’s almost cliche to say it but, Windows 8.1/10 is like every other version of Windows since 3.1. It just needs to be kicked in the head sometimes to work properly.
So, the first thing you should try is to restart your Surface. To do so, follow these instructions:. Make sure your keyboard cover is connected properly. Swipe in from the right side of the screen to bring up the charms menu. Tap on Settings.
Microsoft Surface Pro 4 Keyboard Backlight
Tap on Power. Select Shut Down. Wait 60 seconds and press the power button at the top of your Surface to turn it back on.Two Button Shutdown: if you have a Surface 3 or Surface Pro 1/2/3 you can try a two-button shutdown. This is sometimes called a hard shutdown as it, essentially, pulls the plug on the Surface hardware.DO NOT EVER DO THIS WITH A SURFACE RT OR SURFACE 2. Shutdown your Surface 3 or Surface Pro 1/2/3 as above.
Press and hold the Volume Up and Power buttons for, at least, 15 seconds. The screen may flash the Surface logo or other things but keep the buttons held for the 15 seconds.
When you release them, your Surface 3 or Surface Pro 1/2/3 should be powered off. Wait at least 10 seconds and then turn it on normally.Hopefully, this fix will do the trick. If not, let’s try the next thing. I see you mentioned that keyboard problems could be the result of a software upgrade gone wrong, but I didn’t read the part about checking things out before I accepted the upgrade. In fact, I’ve always accepted them.
I believe the latest one introduced a bug or configuration that is driving me crazy: my Home, End, PgUp, PgDn keys are no longer working. They work if I hold the Fn key at the same time, but this is Microsoft, so I don’t want to hold down multiple keys like I had to with my old Mac.I’ve checked the keyboard and the functionality swapping things with my wife’s Surface, and she seems to have the same problem. Previously, these keys were working correctly. Any suggestions or news about this?Thanks. Jerry,I haven’t heard anything exactly like you’re reporting. I think you’re right and the update went wrong.
I know in December some of the updates were keyboard firmware updates so, I’d imagine that’s what went bad for you.As far as fixing it, I’d try the following since it sounds like you already eliminated the keyboard hardware as the issue by swapping it out– Attach your keyboard– Go to Control Panel/Device Manager– Find the Surface Touch/Type Cover Filter device– Click on it– Try rolling back the driver– If rollback isn’t an option, try updating it– If neither is an option, try uninstalling it then disconnecting the cover, restarting the device, and reconnecting the coverHope this helps,Tim. Hi Madeline,Does the Surface recognize that the keyboard is plugged in? Or does it still pop up with the onscreen keyboard. This is something from Microsoft they suggest with keyboard problems:“1. Go to your Desktop2.
Right-swipe for Charms, select the gear for Settings3. Control Panel4. Device Manager5. Keyboards node6. Press and hold on the banged out item, select Update Driver Software (Surface Touch Cover Filter Device)7. Browse my computer for driver software8. Let me pick from a list of device drivers on my computer9.
If there are two versions presented, pick version 141 for Pro or 101 for RT to install. If there is only one version presented (typically without a version number listed), pick that one and install it.”Joanna. My surface rt cannot recognize my surface type cover 2. There’s not even a backlight. I read all the suggestions and do it but still the surface cannot recognize the cover. One thing i noticed on the device manager when i click the keyboard, it only shows HID Keyboard device and no other version showing.
If i go to update driver software and search or browse my computer, it will show that “the best driver software for your device is already installed” and windows has determined the driver software is up to date but still showing HID Keyboard Device. Can somebody assist me what is wrong? Hi Danny,I hate to be the bearer of bad news but you may have a defective type cover. When you plug in your cover, in Device Manager you should see both the HID keyboad device and the Surface Type Cover device. If you’re only seeing the HID keyboard than it means that it is not detecting the cover at all. Have you tried all the suggestions in our post?
Have you taken it to Best Buy to see if the cover works with their display surfaces? I would definitely try that.Only other suggestion I would have for you is to uninstall the HID driver, power down your surface completely, attach the type cover and restart, go to device manager and reinstall keyboard driver. That seems to work for some folks.Good luck!Joanna. I’m on my 2nd Type 2 keyboard.
And it’s happening again. Every once in a while the keys will “stick” and I’ll get a string of the same letter that goes on forever.
It’s not actually stuck down or anything. Randomly hitting the Esc or Delete or pulling up the on screen keyboard and hitting delete it the only way I can get it to stop. I checked the keyboard settings and everything is off. When I reboot it’s ok for awhile then it starts again. Quite frustrating. Will keep at it to see what can resolve.
That’s the same problem as the poster above, I believe, where you have to hold Caps Lock and FN down together for about 10 seconds to return the top row to their normal functions. There was an update a while back that allowed you to make the top row function as normal function keys (i.e., the F1 through F12 on a regular keyboard) by default. F3 is the function key that starts a find in Internet Explorer. You can confirm by pressing FN+Volume Up and see if it increases your volume. If it does, the default mode of your top row has been changed (probably by accident) and you can do the Caps Lock+FN trick to get it back how you want. Hi I have a Surface Pro 2, I have updated it fully in Windows update and now find myself having a very annoying issue, that being that the touch keyboard will not pop up when I want to use the Search function in the charms bar My type cover 2 works perfectly but if I have it folded back or even fully detached I am unable to use the search function as no keyboard pop up. When I press the touch keyboard sign in the taskbar it works fine it just doesn’t seem to work with the charms bar.
In OneNote it works as well so I am very confused Please help.Many thanks. Hi Seamus,I do not have this problem on my Surface 2.
The onscreen keyboard comes up every time I search via the Charms menu. So, it must be a configuration problem on your device.I’ve seen other threads on this issue but haven’t come across any useful explanation on why this happens.
I assume you’ve already double-checked your Services and verified that the Touch Keyboard and Handwriting service is set to automatic. Otherwise, you may want to contact Microsoft service to get help. I’d love to hear back from you, if you figure this out because others would benefit from an answer.Good luck!Joanna.
I also have been told by MS about “connecting it 10 times” trick and found that doing it just a few times has the same result. I am writing because, at the time I began to have problems with my surface failing to recognize my keyboard (which leads me to disconnect it every so often), my device manager began to act up. When I open device manager now, it continues to refresh every few seconds.
It will not stop. I have called MS on this one and they are perplexed and want me to do an entire renew/refresh of the whole surface. Because I have so many programs installed, I would rather try anything I can to avoid a system refresh. No, nothing is plugged in, no devices, nothing on start up. Thanks, Joanna.
Tried the fixes listed there and still having the issue. I open Device Manager. Wait a few moments.
Then it begins. The DM starts to refresh. It begins to blink and just constantly refreshes itself so that, if I were to need to do something where I needed to use it, it would not be possible. I have tried calling MS but they are suggesting a reset. I would prefer not to do so because of all of the reinstalls, new set-ups, and fixes I would have to do to get back to my current condition. If I must, I will but I am trying to avoid that or a new machine.I am also having recurrent keyboard issues with the power cover where it forgets it is connected but, for that one, I just disconnect and reconnect a few times and it remembers;o)). I thought I might share my own EXTREME experience with the Surface Pro (I have both the 1 and 2).
I am now on my 3rd Type Keyboard (version 1), as they seem to be very sensitive to minor abuse, but fortunately are rather easy to resurrect if you’re patient. I drink a lot of coffee; thus, I SPILL a lot of coffeeand usually directly into my keyboard. In fact, it happened to me today for the 10th time; I am now using this coffee-scented keyboard to type this message. The keys are also sensitive to grit. I like to grab a beer or 6 and head to the local beach to make a bonfire.
Since I’m always on my Surface, I pull it out whilst there, and sand invariably ends up under the keys. Between sticky, sweet coffee residue and granulated rocks, the keys eventually start complaining. You can easily pry the keys off with a jeweler’s screwdriver (from the bottom) to clear out impediments from keys; I suggest trying some compressed-air on ’em first though.
So, for REALLY bad spills of goo-inducing sugary drinks, I recommend completely irrigating the keyboard with 90%+ rubbing alcohol. I mean really douse ityou’ll need to get that syrupy mess out of the delicate components. I’d tried standard electronics-cleaner, but it’s too volatile and ends up vaporizing away before really washing out the crap. Once you’ve thoroughly irrigated the keyboard, shake it out and let it finish drying.
Depending on the water-percentage in the rubbing alcohol, you’ll need to wait ’til it evaporates. You could probably help it along with a hair-dryer ON LOW, but I wouldn’tI had something similar happen to me with another laptop.
I used a hairdryer on HIGHgot distracted on the phoneand ended up melting some keysthey came off like little curly potato-chips. Now, for one final issue to look out for when you gunk the keyboard up: the 5-electrical connectors. These are meant to be springy and one or more can easily get stuck down without being readily evident. Make sure that area is well irrigated with either rubbing alcohol or electronic cleaner. Kimball pianos serial numbers. None of them worked to me, and I was about to face the re-installation or service.Then tried a last chance, one that made me be typing this message here (i.e. Worked!!)1 – remove the type cover.2 – charm - SEARCH - type CONTROL PANEL, choose CONTROL PANEL3 in the control panel window, click HARDWARE & SOUND4 in this new window, click DEVICES and Printers5 select the device Surface Type Cover that is shown at the first block (Devices) and RIGHT click on it(long press, if you are without the mouse)6 select REMOVE DEVICEOk. The last pass is to wait some seconds, and reconnect the type cover.
At that moment, WINDOWS will sstart to reinstall the driver for the device.In my case, it just came back to live like new. Hi all, new issue here with my power keyboard. When I am using the battery in my surface, and it drains to 0%, so one would assume it should switch to the 100% available through the power keyboard, my surface turns off!
I get no warning (even though it is set to warn me). The whole unit simply goes dark. I can plug it in and restart (it starts from scratch and all of my programs are closed), and then can unplug and it begins to drain from the keyboard’s battery. But, evidently, it refuses to switch on its own.
Any ideas as to why it won’t go find the supplemental power on its own?thanks. I have a surface pro, my ctrl button shift button and caps button get stuck, mostly ctrl. It interferes with my work progress and routine, and is driving me nuts. Sometimes i restart, which is irritating shutting down lots of programs, remembering which files to open again.Is it physically stuck or is it a program error? I use all three key buttons much, are they worn out? This was a problem almost from the start.I will not replace it if it is a common error, then I will rather switch to another computer.Want my money back though, this is too annoying.
Kenzie,First thinks first. Disconnect the keyboard and use the onscreen version to see if it does the same thing. It’s possible that your keyboard is having a problem and needs replaced but, it’s also possible that you accidentally set the default language to something weird.If the onscreen keyboard does the same thing, look at the keyboard layout button (bottom right side, it should look like a small keyboard with 3 letters on top of it) and make sure they keyboard layout is correct.Hope this helps,Tim. I have an RT with Type cover been having the exact same issue. I get some multiple, random characters coming out with each keystroke.
It will start randomly and sometimes continue for a while, where I cannot get it to stop. Other times it will stop just as suddenly, even mid-sentence.The characters that come out will be fairly consistent depending on the key – ex: a space will also have a / and perhaps another character with it, the s will have a – before it.
Crazy, but clearly there is some manner to the madness.(sample: Nowk/ t.hi-s/ i-s/ gelGlitching again. It seems that there is a cross keyboard relat.ion-ship/ t.o/ t.hel/ gelit.ch)I worked with MS Support and they had me update/restart everything to the point of refreshing the whole tablet (pain!). They also asked me to check to see if the same thing happened with the on-screen keyboard or if it was just with the cover keyboard – it was just the cover.I asked fairly early on if it was not just a hardware issue (since it was so random starting and stopping, as if a connection was physically getting crossed) and they kept troubleshooting for software and driver issues.Finally, they have now suggested replacing the keyboard.:So if you see this happening, I am guessing it is a keyboard failure. I’m guessing It’s the touchpad sensitivity. I’ve had this issue too. Just make sure the keyboard is attached and bring up the Search charm.Look for “mouse and touchpad” and bring it up (it should take you to PC and devices under settings).At the bottom of the configuration screen, it should say “To help the prevent the cursor from accidentally moving while you type; change the delay before the touchpad turns on”Set it to “Long delay” and your problem should get better.If you don’t like the touchpad at all, you can just turn it off from this screen as well.Hope this helps,Tim. I am playing a game (Minecraft) and it uses WASD for movement.
Something in the keyboard, Surface, Windows, Java, Minecraft continues repeating the key after I release it. In order to stop the auto-repeat, I have to press the key again (whichever one is stuck, commonly W, S or CTRL).Surface Pro 2, Type keyboard.Bluetooth mouseTouchpad is set to disable when a mouse is present. This helps typing, immensely, since my thumbs land on the touchpad all the time.I have tried to repeat the problem, but this is the only program where it happens. Minecraft is the only WASD movement game I have installed.
Haven’t tested it in depth yet, but it seems to work. However, it brings back the old touchpad issue. I had touchpad set to ‘disabled’ when a mouse is detected in the Win 8.1 PC Settings section. It is still set that way, however the touchpad is now working again after the Microsoft Input Configuration Device is disabled. The mouse still works, and the PC settings sees it and thinks the touchpad is disabled. I am willing to go into device manager and disable the entire touchpad, however I do not know how to tell which USB input device it is. Let’s start simple.
Try hitting control and the F2 key repeatedly key to turn up the brigtness. It might just be that the lights are turned off.If that doesn’t work, you might have a bad led in the keyboard.
If that’s the case, Microsoft will.probably. replace it for you if you visit a MS Store or contact support.A way to test it is to go to a MS store/Best Buy/etc where you can see a working display model. Take your surface with you and try swapping (temporarily) the keyboards to see if the problem moves. If it does, it’s the keyboard.Hope this helps,Tim. Olaniyl,The simplest explanation is that there’s something wrong with the backlight. Do you happen to be near a retail store that sells Surface tablets?If you are, I’d suggest taking your cover in there and trying it against one of the display machines. If you can also try their (verified working) cover on your machine as well it would be best.If the problem moves, your cover is bad.
If the problem stays (i.e. Your cover works on their machine) your Surface probably has a weird issue that will require getting Microsoft Support involved.Hope this helps,Tim. Hi GuysGreat to find this site with lots of tips for SP users. Just had an issue over the weekend and really needing your help, my daughter was drinking Sprite and accidentally spilled it on my SP 3 inside my bag so the keyboard is fine but the liquid somehow went inside the screen, I was able to see bubbles under the touchscreen.
I shut the SP down and managed to use gravity to let the liquid come off gradually, after that I put it under the sun heat to get it dry but as you would imagine under the touch screen there is still traces and all sort of shapes created by the liquid moving underneath the screen.Here goes the question, any chance to clean this up, what can I do?Appreciate very much your help. Dear all,Happy to sharing touch pad issue fixed on my pro 3 type cover issue.Problem: Dec. 2014 type cover work good with both typing and mouse.after update, type cover got problem.
Typing is ok but touch pad (mouse) not work. Extend mouse work ok.Date got problem: 5 Jan. 2015.How I fixed problem:1. Open search box. Find device manager.2.
Open Human Interface Devices3. Right click on Surface type cover firmware update.4. Choose Update Driver Software5. Choose Browse my computer 6.
Choose Let me pick 7. Unchecked on Show compatible hardware check box8. Find Microsoft on Manufacturer column.9. Choose Surface type cover 2 firmware update.10.
Restart.Note: check touch pad is on from Mouse and touch pad setting in PC and devices setting.Hope can help whose got same problem with me for this case. I was setting up a brand new laptop for a user with brand new keyboard cover when i had the problem where it did not pick up the keypad at all!! After trying the disk check and multiple updates there was no joy. Then i tried a solution from Microsoft article :Solution 4: Two-button shutdownUse this two-button shutdown process to ensure that your Surface is turned off completely. Here’s how:Step 1: Go to Start Windows logo Power Shut down. After your Surface turns off, press and hold the volume-up button and the power button at the same time for at least 15 seconds, then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds.Step 2: After you release the buttons, wait 10 secondsStep 3: Press and release the power button to turn your Surface back onAND somehow this worked.
Have done multiple restarts and all good!!All the best! Totally agree. The Surface cover keyboard is a total piece of crap.
I like the Surface, but the keyboard is a major problem. It is very slow. If you are doing a lot of Word processing the keyboard speed lags way behind what you are typing and you are sitting there waiting for it to catch up.
Particularly true with any cut and paste operation. The keyboard layout is also terrible. Only one control key on the left side.
A totally unusable mouse pad, which means you must tie up your single USB port with an external mouse dongle.The keyboard is also very fragile. I bought my Surface in April. By June, the number 6 key had cracked and fallen off.
I have finally given up and bought new Surface keyboard. It is basically a standard PC keyboard, battery powered, and can pair with the Surface using blue tooth. It is completely overpriced, but solves all the problems listed above. It is lightweight, although it does compromise the portability of the Surface.
I am now only using the cover keyboard as just that: A cover for the surface. My two cents. How to Fix Surface Pro 3 Type Cover not workingPreface:I’ve tried many googled terms to figure out this problem. I’ve done the 2-button hard-reset. Looked for Type Cover in the UEFI Bios settings (Which for Surface Pro 3 didn’t exist).– I’ve tried disabling Bootable Dock– I’ve tried draining the battery– I’ve tried regediting Connected Standby– I’ve tried disabling Sleep and Fast Start.– I’ve tried to uninstalling just the Type Cover drivers (deleting them too).Repeated attempts and none of these worked.So with all that said, here’s my method:First, be sure to have a valid internet connection as this method will download drivers from Microsoft.1. Go to Control PanelHardware and SoundDevices and Printers2.
Open the Properties of “Surface Type Cover” and select the Hardware tab.3. From this tab, open the properties of each associated device. Uninstall each device, deleting drivers when the option is available.4. After all items have been uninstalled (The Surface Type Cover Properties Hardware tab will NOT update as you do this), You can close the open windows.Next, Open Device Manager:1. “Scan for Hardware CHanges”2. Expand the following groups: Firmware & Keyboards.3. Under Firmware, update all drivers using “Search Automatically for updated driver software”4.
Under Keyboards, you should see several “HID Keyboard Device”. There’s no quick way to identify which is the Surface Type Cover.
I performed driver updates as noted before in Firmware for each Keyboard until the Surface Type Cover was installed.That’s it. No reboot was necessary. Keyboard started working right away.Good luck!!!
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